Privacy

TM Trademobile GmbH attaches great importance to the issue of data protection.
We always attach particular importance to the following information about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior. We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress.

1 Person responsible for data processing

The responsible party pursuant to Article 4 (7) of the EU General Data Protection Regulation (DSGVO) is TM Trademobile GmbH, Klingelpütz 33-35, 50670 Cologne, Germany (see our imprint).

2 Contact option of the data protection officer

If you have any questions regarding data protection, please contact our data protection officer: Falk Servos of TM Trademobile GmbH - Mail: fs@trademobile.shop

3 Purpose and legal basis for processing

Personal data is only collected if you provide it to us of your own accord, as when filling out the contact form. We use this data exclusively for the purpose for which you entered your data. For other purposes, it will only be used after explicit reference or after obtaining your consent, Art. 6 (1) a) DSGVO or based on a legitimate interest according to Art. 6 (1) f) DSGVO (see section 4).

4 Processing based on a legitimate interest according to Art. 6 (1) f) DSGVO

Processing of personal data on the basis of Art. 6 para. 1 lit. f) DSGVO takes place exclusively in the following cases:

4.1 Collection of personal data when visiting our website

When using the website for information purposes, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security.

IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request comes, browser, operating system, and its interface, language and version of the browser software.

The legitimate interest of the responsible party lies in the flawless presentation of its Internet presence and the guarantee of stability and security of its website.

4.2 Registration and portal use

You have the option of registering with us and creating a customer account. For the registration we collect and store the following data from you:

Salutation
First name
E-mail (user name)
Password
Telephone number
Company name
Tax ID
Address

After successful registration you will receive a personal, password-protected access and can view and manage your deposited data. Registration is voluntary, but may be a prerequisite for using our services.

If you use our portal, we store your data required for the fulfillment of the contract, furthermore, if necessary, also information on the method of payment, until you finally delete your access. Furthermore, we store the voluntary data you provide for the duration of your use of the portal, unless you delete it beforehand. You can manage and change all information in the protected customer area. The legal basis is Art. 6 para. 1 a, b and f DSGVO.

The legitimate interest of the responsible party lies in the practical necessity of registration and portal use for an online store.

4.3 Website analysis

For the purpose of analyzing and optimizing our websites, we use various services, which are presented below. For example, we may analyze how many users visit our site, what information is most in demand, or how users find the offer. Among other things, we collect data on which website a data subject came to a website from (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed. This helps us to design and improve our offers in a user-friendly way. The data collected is not used to identify individual users personally. Anonymous or at most pseudonymous data is collected. The legal basis for this is Art. 6 para. 1 f DSGVO.
The legitimate interest of the responsible party lies in the optimization of its website through website analysis programs.

TAWK

On this website, anonymized data is collected and stored using technologies provided by SMS SIA, Tirgonu iela, 6, Riga, Latvia, LV1050, (www.tawk.to) for the purpose of web analytics and to operate the live chat system to respond to live support requests. Usage profiles can be created from this anonymized data under a pseudonym. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the cache of the site visitor's Internet browser. The cookies enable the recognition of the Internet browser. Insofar as the information collected in this way has a personal reference, the processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in effective customer service and the statistical analysis of user behavior for optimization purposes.
The data collected with the tawk.to technologies will not be used to personally identify the visitor to this website without the separately granted consent of the data subject and will not be merged with personal data about the bearer of the pseudonym. In order to avoid the storage of tawk.to cookies, you can set your Internet browser so that no cookies can be stored on your computer in the future or so that cookies that have already been stored are deleted. However, switching off all cookies may mean that some functions on our Internet pages can no longer be executed. You can object to the collection and storage of data for the purpose of creating a pseudonymized user profile at any time with future effect by sending us your objection informally by e-mail to the e-mail address given in the imprint.

4.4 Use of cookies

When you use our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the body that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They are used to make the Internet offer as a whole more user-friendly and effective. We also use cookies to identify you for subsequent visits if you have an account with us. Otherwise, you would have to log in again for each visit.

The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f DSGVO. The legitimate interest of the controller lies in the user-friendly and more effective design of its website.

This website uses the following types of cookies, the scope and functionality of which are explained below:

Transient cookies

These cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies

These cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

Prevention of cookies

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may then not be able to use all functions of this website.

5 Data transfer and recipients or categories of recipients

As a matter of principle, your data will not be transferred to third parties unless we are required to do so by law, or the transfer of data is necessary for the performance of the contractual relationship, or you have previously given your express consent to the transfer of your data.

External service providers and partner companies will receive your data only to the extent necessary to process your order. In these cases, however, the scope of the transmitted data is limited to the necessary minimum. Insofar as our service providers come into contact with your personal data, we ensure within the framework of order processing pursuant to Art. 28 DSGVO that they comply with the provisions of data protection laws in the same manner. Please also note the respective data protection notices of the providers. The respective service provider is responsible for the content of third-party services, whereby we check, within the scope of reasonableness, that the services comply with the legal requirements. This includes the following categories of contractors:

Payment service provider

6 Duration of storage

Personal data that we collect will be deleted when the purpose of the processing ceases to apply or within the statutory retention periods.

7 Information about provision obligations of the data subject

When using our website, you are not subject to any legal or contractual provision obligation.

8 Existence of automated decision-making including profiling

An automated decision-making including profiling according to Art. 22 DSGVO does not take place.

9 Your rights

You have the following rights vis-à-vis us with regard to the personal data concerning you:

9.1 General rights

You have a right to information, correction, deletion, restriction of processing, objection to processing and data portability. Insofar as processing is based on your consent, you have the right to revoke this consent vis-à-vis us with effect for the future.

9.2 Rights in case of data processing according to the legitimate interest

Pursuant to Article 21(1) DSGVO, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) DSGVO (data processing in the public interest) or on the basis of Article 6(1)(f) DSGVO (data processing for the purposes of safeguarding a legitimate interest); this also applies to profiling based on this provision. In the event of your objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

9.3 Rights in case of direct marketing

If we process your personal data for the purpose of direct marketing, you have the right pursuant to Article 21 (2) DSGVO to object at any time to the processing of personal data concerning you for the purpose of such marketing, this also applies to profiling, insofar as it is related to such direct marketing.

In the event of your objection to processing for the purpose of direct marketing, we will no longer process your personal data for these purposes.

9.4 Right to complain to a supervisory authority

You also have the right to complain to a competent data protection supervisory authority about our processing of your personal data.

10 Contacting us by e-mail or contact form

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. Insofar as we request input via our contact form that is not required for contacting us, we have always marked this as optional. This information is used to specify your request and to improve the processing of your request. A communication of this information is expressly on a voluntary basis and with your consent, Art. 6 para.1 a DSGVO. Insofar as this involves information on communication channels (for example, e-mail address, telephone number), you also consent to us contacting you via this communication channel, if necessary, in order to respond to your request. You can, of course, revoke this consent at any time for the future.

We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations.

11 Newsletter

11.1 General information

With your consent pursuant to Art. 6 (1) a DSGVO, you can subscribe to our newsletter, with which we inform you about our current offers.
For the registration to our newsletter, we use the so-called double-opt-in procedure. This means that after your registration, we will send you an email to the email address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm this within 24 hours, your registration will be automatically deleted.
In addition, we store your IP addresses and times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.

The only mandatory information for sending the newsletter is your e-mail address. The provision of further, separately marked data is voluntary and will be used to address you personally. After your confirmation, we store your e-mail address for the purpose of sending the newsletter. The legal basis is Art. 6 para. 1 a DSGVO.

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in each newsletter email or by contacting the data protection officer indicated above.

12 Online orders - Shop

If you place an online order on our website, we collect various data required for the conclusion of the contract. The legal basis is the conclusion and performance of a contract in accordance with Art. 6 para. 1 b DSGVO. The data is stored for the duration of the contract and in accordance with legal obligations. For payment processing, we use various payment service providers, which are always identified and directly accept your input and are therefore recipients of your personal data collected in connection with the payment process. The legal basis for the involvement of payment service providers is the execution of the contract according to Art. 6 para. 1 b DSGVO. Storage for the purpose of payment takes place for the duration of the payment processing.

13 Applications

You can apply to our company electronically, in particular via e-mail. Of course, we will use your data exclusively for processing your application and will not pass them on to third parties. Please note that e-mails sent unencrypted are not protected against access.

If you have applied for a specific position and it has already been filled, or if we consider you to be equally or even more suitable for another position, we would be happy to forward your application within the company. Please let us know if you do not agree to forwarding.

Your personal data will be deleted immediately after completion of the application process, or after a maximum of 6 months, unless you have given us your express consent to store your data for longer or a contract has been concluded. The legal basis is Art. 6 para. 1 a, b and f DSGVO as well as § 26 BDSG.

14 Data security

We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress.